Consumer Health Data Privacy Policy

Last updated: December 2024

S2Y, LLC is committed to protecting your health information and respecting your privacy rights. This Consumer Health Data Privacy Policy explains how we collect, use, protect, and share your personal health information when you use our health products and services.

Your Health Data Privacy Rights

As a consumer, you have specific rights regarding your health data:

Right to Know

  • What personal health information we collect about you
  • How we use your health information
  • Who we share your health information with
  • How long we retain your health information

Right to Access

  • Request a copy of your personal health information
  • Receive your health data in a portable format
  • Access your health information at no charge (up to twice per year)

Right to Correct

  • Request correction of inaccurate health information
  • Add supplemental information to your health records
  • Request updates to outdated health information

Right to Delete

  • Request deletion of your personal health information
  • Right to be forgotten (subject to legal requirements)
  • Secure destruction of physical and digital health records

Right to Limit Use and Disclosure

  • Opt out of certain uses of your health information
  • Restrict sharing with third parties
  • Control marketing communications related to health

Health Information We Collect

Health Profile Information

  • Medical history and current health conditions
  • Symptoms and health concerns
  • Medications and supplements
  • Allergies and adverse reactions
  • Treatment outcomes and progress

Biometric and Physiological Data

  • Vital signs (blood pressure, heart rate, temperature)
  • Body measurements and composition
  • Sleep patterns and quality
  • Physical activity and exercise data
  • Laboratory test results

Behavioral Health Data

  • Mental health assessments
  • Stress levels and mood tracking
  • Cognitive function data
  • Lifestyle and wellness habits

Device and Usage Data

  • Data from health monitoring devices
  • Mobile health app usage
  • Product interaction data
  • Treatment adherence information

How We Use Your Health Information

Primary Health Purposes

  • Providing personalized health recommendations
  • Monitoring treatment effectiveness
  • Supporting care coordination
  • Enabling preventive health measures
  • Facilitating emergency health responses

Product and Service Improvement

  • Enhancing product effectiveness and safety
  • Developing new health solutions
  • Conducting health research (with consent)
  • Quality assurance and safety monitoring

Legal and Regulatory Compliance

  • Meeting healthcare regulatory requirements
  • Responding to legal requests
  • Reporting adverse events
  • Supporting public health initiatives

Health Data Sharing and Disclosure

Authorized Healthcare Providers

We may share your health information with:

  • Your primary care physician (with your consent)
  • Specialists involved in your care
  • Emergency healthcare providers
  • Healthcare facilities for treatment purposes

Business Associates

We work with trusted partners who may access your health information:

  • Cloud hosting and data storage providers
  • Health analytics and research organizations
  • Medical device manufacturers
  • Healthcare technology platforms

Legal Requirements

We may disclose health information when required by law:

  • Court orders and legal proceedings
  • Public health reporting
  • FDA safety reporting
  • Law enforcement investigations

Health Data Security Measures

Technical Safeguards

  • End-to-end encryption for all health data
  • Advanced access controls and authentication
  • Regular security audits and penetration testing
  • Secure data transmission protocols
  • Real-time threat monitoring and response

Administrative Safeguards

  • HIPAA-compliant policies and procedures
  • Regular employee training on health data privacy
  • Background checks for employees handling health data
  • Incident response and breach notification procedures
  • Business Associate Agreements with all partners

Physical Safeguards

  • Secure data centers with restricted access
  • Surveillance and environmental controls
  • Secure disposal of physical media
  • Workstation and device security

Data Retention and Disposal

Retention Periods

  • Active health records: During active treatment relationship
  • Historical health data: 7 years from last interaction
  • Emergency contact information: 3 years
  • Device usage data: 2 years
  • Marketing consent: Until withdrawn

Secure Disposal

  • Cryptographic erasure of digital health data
  • Physical destruction of paper records
  • Certificate of destruction for sensitive data
  • Regular purging of expired health information

International Health Data Transfers

When transferring health data internationally, we ensure:

  • Compliance with applicable data protection laws
  • Appropriate safeguards for health data protection
  • Standard contractual clauses for international transfers
  • Adequacy decisions or equivalent protections

Children's Health Data Privacy

Special protections for children's health information:

  • Parental consent required for children under 13
  • Limited collection of children's health data
  • Enhanced security for pediatric health information
  • Compliance with COPPA and state minor privacy laws

How to Exercise Your Rights

Making Requests

To exercise your health data privacy rights, you can:

  • Submit requests through our secure patient portal
  • Email our Health Privacy Officer at healthprivacy@s2y.us
  • Mail written requests to our Health Privacy Office

Identity Verification

To protect your health information, we may require:

  • Government-issued photo identification
  • Verification of your relationship to the patient
  • Completion of our identity verification process
  • Additional documentation for sensitive requests

Response Timeline

  • Access requests: 30 days
  • Correction requests: 60 days
  • Deletion requests: 45 days
  • Complex requests may require extensions with notification

Health Data Breach Notification

In the event of a health data breach, we will:

  • Notify affected individuals within 60 days
  • Provide details about the breach and affected data
  • Explain steps taken to address the breach
  • Offer free credit monitoring if applicable
  • Report breaches to relevant authorities as required

Third-Party Health Apps and Devices

When integrating with third-party health applications:

  • You control which data is shared
  • Review third-party privacy policies
  • Understand data sharing permissions
  • You can revoke access at any time

Changes to This Policy

We may update this Consumer Health Data Privacy Policy to:

  • Reflect changes in health data practices
  • Comply with new healthcare regulations
  • Improve health data protection measures
  • Enhance transparency and user rights

We will notify you of material changes through:

  • Email notification to your registered address
  • Prominent notice on our website
  • In-app notifications
  • Posted notice in healthcare facilities

Contact Our Health Privacy Team

For questions about your health data privacy or to exercise your rights:

Health Privacy Officer
Email: healthprivacy@s2y.us
Hours: Monday-Friday, 9 AM - 5 PM EST

Mailing Address:
S2Y, LLC
Health Privacy Office
1515 Route 22 West STE 30 #1099
Watchung, NJ 07069
United States

Your health data privacy is important to us. We are committed to protecting your personal health information and respecting your privacy rights under all applicable healthcare privacy laws.